Resort Policies

Reservations:

Reservations must be made in advance. Reservations can be made through our website (www.gatewayrvresort.com) or by phone at (435)-288-0330.
RV Check-in is from 2:00 p.m. to 6:00 p.m. daily, Monday – Sunday.
Casita Check-in is from 3:00 p.m. to 6:00 p.m. daily, Monday – Sunday.
If you are going to arrive outside of the designated Check-in time, please contact the resort office.
Guests are required to check out through the resort office between 8:00 a.m. and 12:00 p.m. on the day of your departure.
Failure to properly check out and return any of the resort property (Access Keys, Towels, Cornhole Bags, Pickleball Equipment, or other rentable items) will result in additional charges to your account.

Occupancy and Site Usage:

One RV per site.
No tents. (Exception: Vehicle-mounted rooftop tents are allowed with pre-approval from the resort office.
Occupancy: Max stay in any given site is 29 consecutive days. Registered guests per site are limited to 4 people. Any additional guests will be charged $15 per person and must register at the resort office. Each reservation includes 1 motorized vehicle. If you have more than 1 vehicle it will need a parking permit which can be obtained through the resort office.
All vehicles must be parked on your reserved RV pad or in a designated parking space. No parking on streets or gravel.
Any RV with a manufactured date older than 10 years must have management approval before reserving a site at the resort. Please contact us by email and include current photos of all sides of your RV. All RV’s must be in excellent condition and well-maintained.
Washing the exterior of your RV is strictly limited to pre-approved service providers (must be licensed, insured, and registered with the resort). Please contact the resort office for details.

Quiet Hours:

Quiet Hours are from 11:00 p.m. to 8:00 a.m. daily.
To ensure a peaceful environment for all guests, no loud noises, music, or other excessive noises are allowed.
Visitors of registered guests must leave the resort by 11:00 p.m.
Violation of the quiet hours may result in the forfeiture of your reservation.

Pets:

All pets must be registered with the resort office.
All pets are required to be on a leash, well-behaved, and under the owner’s control at all times.
Pets may not interfere with the peace and quiet of other guests.
No pets are allowed to be left unattended in the Casitas. If you need to leave your pet/s alone for an extended period of time, please consider a boarding service.
It is your responsibility to immediately pick up after your pet. Failure to do so may result in a fine.

Traffic Rules & Speed Limit:

Streets within the resort are one-way only.
The Speed Limit within the resort is 10 mph.
All guests and visitors are required to obey all traffic rules, for their safety and the safety of others.

Waste Management:

There are three trash containment/dumpster sites throughout the resort.
It is your responsibility to keep your site clean, and properly dispose of your waste.

Campfires and BBQ Rules:

No wood or charcoal fires.
Propane fire pits are allowed. If you need one, the are available for rent through the resort office.
Propane BBQ Grills may be used only on the concrete, at your reserved site.

Resort Guests and Visitors of Guests:

All resort guests and their visitors are required to check-in with the resort office.
Visitors of Resort Guests are required to pay a fee to use resort amenities.
All guests and visitors must park in designated parking areas or within the guest’s reserved site.
Parking on a vacant site may result in being charged the daily reservation rate of that site.

Reminder: No parking on the streets or gravel. Parking is only allowed in the designated parking areas of your reservation.

No Smoking, Vaping, or Illegal Substances:

The use of tobacco, or vaping, is strictly prohibited within the resort, except inside your vehicle.
Possession, or use, of any illegal substance is strictly prohibited and is punishable by law.

Code of Conduct:

Our goal is to provide an environment for everyone to enjoy. All guests and visitors are asked to show respect and consideration for others.
Please be courteous in your behavior and interactions with other guests and staff members.
All Fireworks are strictly prohibited on the resort property.
No discharging of firearms of any kind.
The use of drones or any other remote-controlled vehicles is prohibited.

Amenities:

All resort amenities require direct adult supervision of children under the age of 16, to ensure the safety and enjoyment of all guests.
Please note the hours of operation for amenities may vary throughout the resort.

Pool & Hot Tub:

NO LIFEGUARD ON DUTY at any time.
Children under the age of 5 are not permitted in the hot tub (as per Utah Code).
Swim diapers are required to be properly fitted and worn by children that are not fully potty trained, at all times.
Absolutely No Glass containers, or other fragile materials are allowed in the pool area.

Pickleball Courts:

Please limit your time of play to 1 hour, if others are waiting to use the court.
Courts are designated for pickleball only. No skating, scooting, biking, or other activities on courts.
Do not lean on or jump over the nets.
Use of pickleball courts may be reserved through the resort office.

Cornhole:

Dog Park:

The only area your pet may be off leash is in the enclosed ‘dog park’, but must still be closely supervised. Any damage or injury caused by your pet, to anyone or anything, will be your sole responsibility.

Cancellation/Refund Policy:

100% of your reservation is refundable up to 30 days before your scheduled arrival. 90% of your reservation is refundable up to 7 days of your scheduled arrival. Any cancellation made within 7 days of your arrival will not receive a refund.
Failure to properly check-out and return any of the resort property (access keys, towels, cornhole bags, pickleball equipment, or other rentable items) will result in additional charges to your account.
All sales in the resort store are final (no refunds).

Disclosure:

*Gateway Luxury RV Resort, LLC is not liable for any damage, destruction, or injury to any pet or person on the resort property.

*All resort amenities are to be used at your own risk.

*Any violation of Gateway Luxury RV Resort Policies may result in expulsion and suspension from the resort.

*Any actions that violate state or federal laws shall be prosecuted as such.

*We reserve the right to refuse services to anyone, and the right to remove anyone from the property, at will.

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